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Repair and maintenance of home appliances - New eLearning course aims to make it safer

As the EU's Right to Repair Directive leads to more household appliances being repaired instead of replaced, the need for safe servicing is growing. That is why Trainor has developed a new introductory course to strengthen electrical safety awareness among appliance technicians, service technicians, and facility maintenance personnel.

Repairing instead of buying new is becoming increasingly important. With the EU’s Repair Directive, often referred to as the “Right to Repair,” demand for service and repair of home appliances is expected to rise. At the same time, there is a growing need for people who work with electrical products without being electricians.

For employers, this means a greater responsibility to ensure that technicians have knowledge of electrical safety, risk assessment, and safe work practices. Understanding common electrical hazards and being able to plan work safely is an important part of everyday life for those who work in service and repair.

New Training Course for Appliance Technicians

To meet the industry’s growing needs, Trainor, in close collaboration with Roventum, has developed the online course “Appliance Technician – Basic.”

The course covers topics such as:

  • basic electrical theory and electrical safety
  • common risks during service and repair
  • troubleshooting dishwashers
  • safe replacement of components in washing machines
  • customer service and safety culture

Roventum works daily with the service and repair of home appliances and has contributed real-world experiences, work procedures, and examples. Through this collaboration, the training program has been tailored to the situations that appliance technicians actually encounter at customer sites and in the workplace.

The goal is to provide appliance technicians, service technicians, and property managers with the right knowledge for the situations that arise in their daily work.

The Right Skills for a Growing Repair Market

As more products are repaired rather than replaced, the demand for safe service increases. For companies, this means creating safe working conditions; for technicians, it means being able to work safely; and for customers, it means having confidence in the work being performed.

The “Appliance Technician – Basics” course has been developed to provide the industry with the electrical safety expertise needed in a growing repair market.

Read more about the EU directive:

The Right to Repair: New Rules Make Repair a Simple and Attractive Choice for Consumers

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New eLearning course

Appliance Technician - Basic

An introductory course for anyone working with household appliances. Learn how to identify electrical hazards, work safely during servicing and repairs, and create a safer environment for both yourself and your customers.